Privacy Policy

1. Introduction

SyncCora ("we", "us", "our") operates the SyncCora platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: name, email address, phone number, company information
• Call Data: voice recordings (with consent), transcripts, metadata about calls
• Usage Data: how you interact with our platform, features used, call duration
• Technical Data: IP address, browser type, device information

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Provide, operate, and maintain our services
• Process your transactions and send related information
• Email you regarding your account or order
• Improve and optimize our platform
• Generate and analyze statistics about platform usage
• Comply with legal obligations

4. Disclosure of Your Information

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. We do not sell your personal information to third parties.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:
Email: privacy@synccora.com
Address: SyncCora, Dublin, Ireland